Our Structure and Staff


The Office of Local Government operates under six strategic groups:

The group’s focus is to provide the governance, performance, strategy and risk management framework for the Office.

The group maintains the critical relationships with the Minister’s office including the management of Ministerial correspondence, and assists with the maintenance of other strategic relationships.

The group also manages the legislative program for the Office.

The group’s primary focus is on the whole of the sector with a concentration on policy, frameworks, programs and education that will strengthen the local government sector. The group brings a strategic focus to its activities and takes a strong collaborative approach in its work with the sector. The group is the key driver of the Destination 2036 initiative and responding to the Independent Local Government Review Panel.

The innovation team generates, develops, implements and evaluates innovative policies and initiatives that strengthen the local government sector, including policies and initiatives from across State government.

The development team is responsible for program development, implementation and evaluation of programs to build the capacity of local government. Through facilitating best practice sharing, establishing practitioner networks, facilitating workshops and other forms of peer-based learning, the team seeks to build capacity and promote better practice in integrated planning and reporting, finance and asset management and regulatory services (swimming pools and companion animals).

The council governance team promotes and supports ongoing improvement in council governance practices (defined as the internal governance functions of council) through the development and implementation of governance frameworks and through facilitating best practice, networking and learning.

The group’s primary focus is at an individual council level with a concentration on legislative, regulatory and guideline compliance. When required the group leads targeted interventions with councils. The group is responsible for monitoring council performance. The group is also responsible for the review and assessment of all statutory applications and for coordinating the Local Infrastructure Renewal Scheme and Financial Assistance Grants.

The investigations team is responsible for the investigative process through to presentation for prosecution. The team leads any statutory investigations into councils under the Act. The team handles complex complaints about councils and maintains relevant intelligence about individual council matters.

The performance and compliance team leads the monitoring and assessment of councils’ performance and their compliance with relevant statutory and guideline requirements. The team maintains sector wide performance information and leads targeted interventions with councils where required. The team is responsible for the review and assessment of all statutory applications to the Office.

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The group provides the information technology, human resource, financial and other support frameworks that enables the Office to operate efficiently and effectively. The group provides project and administrative support to other groups. The group is the gateway for all correspondence coming into and out of the Office and is responsible for coordinating the receipt of correspondence, tracking the progress of correspondence through the system, monitoring correspondence trends, reporting on correspondence performance, and preparing responses where appropriate. This group is also responsible for the Office’s outward communications including internet and printed publications.

The client services team has oversight of correspondence management systems, manages data and reporting on the Office’s correspondence and complaints about councils. The team provides project and administrative support to other groups and manages the Office’s switchboard services and customer interface.

The finance and business services team manages systems and processes that support human resources, finance management, corporate records, procurement, fleet, building and accommodation services. The team administers financial assistance, companion animals and pensioner rebate payments to councils.

The information communications and technology team supports the Office’s ICT systems, including internet and intranet services, database management systems, records and document management, data and survey collection management and telephony and data network services.